iHerb Discount Code and Coupon Codes January 2025

iHerb Promo Code 2025

What is iHerb?

iHerb is an online retailer that specializes in natural health products and supplements. It is based in the United States and operates globally, shipping products to over 150 countries. iHerb offers a wide range of products, including vitamins, supplements, herbs, beauty products, grocery items, and pet care products.

The company was founded in 1996 and has grown to become one of the largest online retailers in the health and wellness industry. iHerb prides itself on offering a vast selection of high-quality products at competitive prices. They work with a variety of brands and manufacturers to provide customers with a diverse range of options.

iHerb has gained popularity among health-conscious consumers due to its extensive product selection, affordable prices, and convenient online shopping experience. They also have a strong focus on customer service and have implemented various initiatives to ensure customer satisfaction, such as fast shipping, secure payment options, iherb discount code and a customer loyalty program.

It’s worth noting that while iHerb offers a wide range of health products, it is always advisable to consult with a healthcare professional before starting any new dietary or supplement regimen to ensure it aligns with your specific needs and medical history.

The products offered by iHerb:

iHerb offers a wide range of products across various categories. Here are some of the main product categories you can find on iHerb’s website:

Vitamins and Supplements: This category includes multivitamins, single vitamins (such as vitamin C, vitamin D, etc.), minerals, herbal supplements, probiotics, fish oils, and other dietary supplements.

Herbs and Homeopathy: iHerb offers a selection of herbal products, including individual herbs, herbal extracts, herbal teas, and homeopathic remedies.

Bath and Personal Care: This category includes products for personal hygiene and care, such as skincare products (cleansers, moisturizers, serums, etc.), hair care products (shampoos, conditioners, styling products), oral care products, deodorants, and personal care accessories.

Beauty: iHerb offers a variety of beauty products, including makeup, skincare, bath and body care, fragrances, and beauty tools.

Grocery: In the grocery section, you can find a range of food products, including organic and natural options. This includes snacks, cereals, baking supplies, condiments, oils, superfoods, teas, and more.

Sports and Fitness: iHerb offers products for athletes and fitness enthusiasts, such as protein powders, sports supplements, energy bars, pre-workout formulas, and sports accessories.

Baby and Kids: This category includes baby care products, kids’ vitamins, supplements, and other products specifically designed for infants and children.

Pet Care: iHerb offers pet care products, including food, supplements, grooming supplies, and other pet-related accessories.

How does iHerb work?

iHerb typically works like any other online retailer that operates through its website:

Browsing and Searching: Visit the iHerb website (www.iherb.com) and browse through the various product categories or use the search function to find specific items you are looking for.

Product Selection: Once you find a product you’re interested in, click on it to view more details, including product descriptions, ingredients, customer reviews, and pricing.

Adding to Cart: If you decide to purchase a product, select the desired quantity and click the “Add to Cart” button. You can continue browsing and add more products to your cart.

Checkout: When you’re ready to complete your purchase, click on the shopping cart icon or the “Checkout” button. Review the items in your cart, make any necessary adjustments, and proceed to the checkout process.

Account Creation or Guest Checkout: You will be prompted to either create an iHerb account or proceed as a guest. Creating an account allows for easier tracking of orders and accessing additional features, such as the iHerb Rewards Program.

Shipping Information: Enter your shipping address and select a shipping method. iHerb offers various shipping options with different delivery times and costs, depending on your location.

Payment: Choose your preferred payment method from the available options, which may include credit/debit cards, PayPal, or other local payment methods depending on your region.

Review and Confirm: Review your order details, including the items, quantities, shipping address, and payment information. Make sure everything is accurate, and then confirm your order.

Order Tracking: After placing your order, you will receive an order confirmation email from iHerb. You can track your order through your iHerb account or using the provided tracking number once it becomes available.

Delivery: iHerb will process and ship your order according to the chosen shipping method. The delivery time will depend on your location and the shipping option selected.

Customer Support: If you have any questions or need assistance at any point during the process, iHerb provides customer support through email, live chat, or phone, depending on your location.

The prices in iHerb:

iHerb is known for offering competitive prices on its products. While prices can vary depending on the specific item and brand, iHerb generally strives to provide affordable options for its customers. They often offer discounts and promotions, especially for bulk purchases or through their loyalty program.

Additionally, iHerb offers a Price Match Guarantee, which means that if you find a lower price for the same product elsewhere, iHerb will match that price. This ensures that customers can get the best possible deal on their purchases.

It’s worth noting that prices can be influenced by factors such as brand reputation, product quality, and sourcing. Some premium or specialized products may have higher price points, while others might be more affordable. However, overall, iHerb aims to provide a range of price options to accommodate different budgets and preferences.

To get an accurate idea of the prices for specific products on iHerb, it’s recommended to visit their website and check the individual product listings, as prices may be subject to change and can vary based on factors such as availability, promotions, and regional differences.

How can you make your payment in iHerb?

iHerb offers various payment methods to make the purchasing process convenient for customers. The specific payment options available may vary depending on your location.

Credit/Debit Cards: iHerb accepts major credit cards such as Visa, MasterCard, American Express, and Discover. Debit cards with a Visa or MasterCard logo are also typically accepted.

PayPal: iHerb supports PayPal, a widely used online payment platform that allows you to securely link your bank account or credit card to make purchases.

Apple Pay: If you’re using an Apple device, you may have the option to use Apple Pay, a digital wallet that allows for quick and secure payments.

Alipay: This payment method is available for customers in select regions, particularly those in China and other Asian countries.

UnionPay: UnionPay is a popular payment method primarily used in China. iHerb accepts UnionPay cards for customers in eligible regions.

JCB: JCB is a payment method commonly used in Japan. iHerb accepts JCB cards for customers in eligible regions.

Klarna: Klarna is a “buy now, pay later” service that allows you to split your payment into installments. It may be available for customers in select regions.

What delivery models are offered by iHerb?

Standard Shipping: This is the regular shipping option provided by iHerb. It typically involves the use of established postal carriers and can vary in terms of delivery time depending on the destination. Standard shipping may have different tiers or options available, such as economy shipping or regular mail.

Expedited Shipping: iHerb offers expedited shipping services for customers who want their orders delivered faster. Expedited shipping usually involves a faster shipping method and can significantly reduce the delivery time compared to standard shipping. This option may come with additional shipping fees.

International Shipping: iHerb ships products to over 150 countries worldwide. International shipping options are available for customers outside the United States. The delivery time and available shipping methods may vary depending on the destination country and local customs regulations.

Free Shipping: iHerb occasionally offers free shipping promotions for specific order values or product categories. Free shipping eligibility may vary by region and order size, so it’s important to check the current promotions and terms on the iHerb website.

iHerb Global: iHerb has a program called “iHerb Global” that provides localized websites and distribution centers in select countries. This program offers faster shipping and localized customer support for customers in those regions.

How fast is the delivery of iHerb?

The delivery speed of iHerb can vary depending on several factors, including your location, the shipping method chosen, and any customs processes involved.

Standard Shipping: The delivery time for standard shipping can range from a few days to a few weeks, depending on the destination. Delivery times can vary widely depending on factors like local postal service efficiency and customs procedures in the receiving country.

Expedited Shipping: If you choose expedited shipping, iHerb aims to deliver your order faster than standard shipping. Expedited shipping options can significantly reduce delivery times and are often preferred for customers who want their products to arrive sooner. The actual delivery time will depend on the shipping method and destination.

Estimated Delivery Times: During the checkout process, iHerb typically provides estimated delivery times based on your shipping address and the selected shipping method. These estimates can give you a general idea of when you can expect your order to arrive. However, it’s important to note that these are estimates and not guaranteed delivery dates.

iHerb Global: If you are located in a country with an iHerb Global program, which includes localized websites and distribution centers, the delivery speed can be faster due to localized inventory and shipping. This can result in shorter delivery times for customers in those regions.

iHerb’s return policy:

iHerb has a return policy in place to ensure customer satisfaction. The key points of iHerb’s return policy are:

Returns within 60 Days: iHerb allows customers to return products within 60 days from the date of purchase. This generous return window provides customers with ample time to evaluate their purchases.

Unopened and Unused Products: To be eligible for a return, the products must be unopened, unused, and in their original condition and packaging. This means that if you have opened or used a product, it may not be eligible for return unless there is a specific quality issue or defect.

Damaged or Defective Products: If you receive a damaged or defective product, iHerb encourages you to contact their customer service as soon as possible. They may require supporting evidence, such as photographs, to assess the issue and provide a resolution.

Return Process: To initiate a return, you need to contact iHerb’s customer service. They will guide you through the return process and provide instructions on how to return the product. The customer service team will assist you in resolving any issues and may offer options such as a refund or replacement.

Refunds and Replacements: iHerb typically offers refunds for returned products. The refund will be issued to the original payment method used for the purchase. In certain cases, iHerb may provide replacements for damaged or defective products instead of a refund.

Return Shipping Costs: If the return is due to an error on iHerb’s part or if the product is damaged or defective, iHerb may provide a prepaid return shipping label. However, if the return is due to a change of mind or a non-defective product, the customer is generally responsible for the return shipping costs.

Can I cancel or modify my iHerb order after it has been placed?

iHerb allows customers to cancel or modify their orders under certain conditions, but it’s important to note that the ability to cancel or modify an order depends on its status and the specific circumstances. The overview of iHerb’s order cancellation and modification policy is as follows::

1. Cancellation Requests: If you wish to cancel your order, you can submit a cancellation request to iHerb’s customer service. However, please note that iHerb processes orders quickly, and if your order has already been shipped or is in the advanced stages of processing, it may not be possible to cancel it. In such cases, you may need to return the items following iHerb’s return policy after receiving them.
2. Modification Requests: If you need to make changes to your order, such as adding or removing items, updating the shipping address, or adjusting the quantity of products, you can contact iHerb’s customer service to inquire about the possibility of modifying your order. Similar to cancellations, the ability to modify an order depends on its status and whether it has already been processed or shipped.

It’s important to note that contacting iHerb’s customer service as soon as possible after placing your order increases the likelihood of successful order cancellation or modification. They will assess the status of your order and provide guidance based on the specific circumstances.

To cancel or modify an order, reach out to iHerb’s customer service via email, live chat, or phone as provided on their website. Provide them with your order details and explain your request, and they will assist you accordingly.

Keep in mind that iHerb’s specific cancellation and modification policies may be subject to change, so it’s advisable to review their latest policies or contact their customer service for the most up-to-date information regarding order changes.

Does iHerb offer international shipping?

Yes, iHerb does offer international shipping to over 150 countries worldwide. Whether you’re located in North America, Europe, Asia, Africa, or elsewhere, iHerb provides the option to have products delivered internationally.

During the checkout process on the iHerb website, you can enter your shipping address to determine if your country is eligible for international shipping. iHerb will display the available shipping options and associated costs based on your location.

It’s worth noting that international shipping times can vary depending on the destination country and local customs procedures. Additionally, customs duties, taxes, and import fees may apply when shipping internationally, and it’s the responsibility of the recipient to comply with any applicable regulations and pay any associated charges.

To get accurate and up-to-date information on international shipping availability, options, and costs, it is recommended to visit the iHerb website and proceed through the checkout process, entering your shipping address for verification.

Are there any restrictions or customs fees when ordering from iHerb internationally?

When ordering from iHerb internationally, there may be certain restrictions and customs fees that you should be aware of.

Import Restrictions: Each country has its own import regulations and restrictions on certain products. It’s essential to familiarize yourself with your country’s customs regulations to ensure that the products you are ordering are allowed to be imported. Certain items such as supplements, herbs, or cosmetics may have specific restrictions or require additional documentation.

Customs Fees and Import Taxes: When ordering internationally, your package may be subject to customs duties, taxes, and import fees imposed by your country’s customs authority. These charges are separate from the product and shipping costs and are the responsibility of the recipient. The specific customs fees and import taxes vary depending on the destination country and the total value of the imported goods.

Customs Declaration: iHerb is committed to complying with customs regulations by accurately declaring the contents and value of packages. The customs declaration will be included on the shipping label or in accompanying documentation. It’s important to note that providing incorrect or incomplete information on the customs declaration can result in delays or issues with customs clearance.

Restricted or Prohibited Items: Some products, such as certain supplements or ingredients, may be restricted or prohibited in certain countries. It’s crucial to check your country’s import regulations to ensure that the products you are ordering comply with local restrictions.

To get specific information on any restrictions or customs fees associated with ordering from iHerb internationally, it’s recommended to review your country’s customs website or contact your local customs authority. They can provide you with the most accurate and up-to-date information regarding any import regulations, restrictions, or fees that may apply to your specific situation.

How can I track my iHerb order?

To track your iHerb order, you can follow these steps:

1. Order Confirmation Email: After placing an order on iHerb, you should receive a confirmation email with your order details. This email will typically include an order number, which you will need to track your package.
2. Log into Your iHerb Account: Visit the iHerb website and log into your account using the same email address and password used during the order placement. If you don’t have an iHerb account, you can track your order using the order number mentioned in the confirmation email.
3. Order History: Once logged in, go to your account dashboard and locate the “Order History” or “My Orders” section. This section will display a list of your previous orders, including the most recent ones.
4. Find Your Order: Locate the specific order you want to track from the order history list. Click on the order number or any relevant tracking details provided.
5. Tracking Information: Within the order details, you should find tracking information related to your package. iHerb typically provides a tracking number, carrier name, and a direct link to the carrier’s website for tracking purposes.
6. Carrier’s Website: Click on the tracking number or the provided link to visit the carrier’s website. It will direct you to the specific tracking page where you can enter the tracking number and get real-time updates on the status and location of your package.

By following these steps, you should be able to track the progress of your iHerb order and monitor its delivery status. It’s important to note that tracking information may not be immediately available after placing your order, and it may take some time for the carrier to update the tracking details. If you have any concerns or need further assistance with tracking your order, you can reach out to iHerb’s customer service for support.

iHerb discount codes and how to use them

To find iHerb discount codes and use them during your purchase, you can follow these step-by-step instructions:

Visit iHerb Website: Go to the iHerb website (www.iherb.com) using your preferred web browser.

Explore Current Promotions: On the iHerb homepage, look for any ongoing promotions, discounts, or banners that may be prominently displayed. These may highlight current deals, exclusive offers, or seasonal promotions.

Check iHerb Coupons and Offers: Navigate to the “Coupons & Promotions” section of the iHerb website. This section typically lists all available coupons, promo codes, and special offers. You can usually find this section in the website’s main menu, footer, or under a dedicated tab.

Choose a Promo Code: Browse through the available iHerb promo code and choose the one that best suits your needs. Click on the code or offer to view the details, including any specific terms, conditions, and expiration dates.

Copy the Promo Code: If a promo code is provided, click on the code to reveal it. You can then copy the code to your clipboard using the “Copy” button or by highlighting and right-clicking on the code and selecting “Copy.”

Start Shopping: Begin your shopping experience on iHerb by searching for products and adding them to your cart. Make sure the items you choose are eligible for the discount associated with the promo code.

Apply the Promo Code: Once you have added all desired items to your cart, proceed to the checkout page. Look for a field labeled “Promo Code,” “Coupon Code,” or similar wording during the checkout process. Paste the copied promo code into this field.

Apply and Verify: Click the “Apply” or “Verify” button next to the promo code field. The discount associated with the iherb coupon code should be applied to your order, reflecting the adjusted total price.

Complete the Purchase: After verifying that the discount has been applied correctly, continue with the checkout process to finalize your purchase. Follow the prompts to enter your shipping information, payment details, and complete the order.

You can use iHerb’s loyalty/reward program:

iHerb offers a loyalty program called “iHerb Rewards” that allows customers to earn rewards for their purchases and refer friends to the platform. The key details of the iHerb Rewards program are:

• Loyalty Points: With the iHerb Rewards program, customers can earn loyalty points on their eligible purchases. The number of points earned depends on the total value of the order. The points earned can be used towards future purchases.
• Rewards Tiers: iHerb Rewards has different tiers based on the amount of loyalty points accumulated. The more points you earn, the higher your tier and the greater the benefits. The program has four tiers: “Special” (new members), “VIP”, “Super VIP”, and “Legend”.
• Benefits by Tiers: Each tier offers specific benefits, such as additional discounts, special promotions, access to exclusive products, faster shipping options, and personalized customer service. The higher your tier, the more advantages you can enjoy.
• Referral Program: iHerb Rewards also includes a referral program that allows you to earn rewards by referring friends and family to iHerb. When someone uses your referral code or link to make their first purchase, you receive a referral credit that can be redeemed as a discount on future orders.
• Rewards Redemption: You can redeem your earned loyalty points during the checkout process on the iHerb website. The available points and their corresponding value will be displayed, and you can choose to apply them to your order to receive a discount.

To participate in the iHerb Rewards program, you need to create an iHerb account and opt-in to the program. You can find more detailed information about the program, including the specific benefits and requirements for each tier, on the iHerb website.

Other benefits or perks for regular customers or loyalty program members?

• Loyalty Credit: As a member of iHerb Rewards, you can earn loyalty credit on eligible purchases. The loyalty credit is a percentage of the order subtotal (excluding taxes, shipping, and discounts) that can be used towards future purchases.
• Exclusive Discounts: iHerb Rewards members have access to special member-only discounts and promotions. These exclusive offers can provide additional savings on a wide range of products.
• 10% Credit for Referrals: iHerb Rewards members can earn a 10% loyalty credit for referring new customers to iHerb. When someone makes their first purchase using your referral code or link, you’ll receive a 10% credit based on their order subtotal.
• Bonus Rewards: iHerb occasionally offers bonus rewards to loyalty program members. These can include extra loyalty credits or additional discounts on select products or categories.
• Tiered Loyalty Program: iHerb Rewards has a tiered structure based on the amount of loyalty credit earned in a calendar year. As you accumulate more loyalty credits, you can unlock higher tiers, which offer increased benefits and rewards.
• Exclusive Sales and Previews: iHerb Rewards members may get early access to sales events and product previews. This allows you to take advantage of promotions and new product launches before they are available to the general public.

iHerb’s customer service:

You can reach iHerb’s customer service through the following contact information:

Email: You can send an email to iHerb’s customer service team at [email protected]. Be sure to provide detailed information about your inquiry or issue.

Phone: iHerb offers customer service support via phone. The specific phone number may vary depending on your location. To find the appropriate phone number for your region, visit the iHerb website and navigate to the “Contact Us” or “Customer Service” section. There, you should find the phone number corresponding to your country.

Live Chat: iHerb provides a live chat feature on their website, allowing you to engage in real-time chat with a customer service representative. You can access the live chat option by visiting the iHerb website and clicking on the “Chat” or “Live Chat” button, usually located in the bottom corner of the screen.

Does iHerb have physical stores or is it only an online retailer?

iHerb is primarily an online retailer and does not operate physical stores. The company’s business model focuses on e-commerce and delivering products directly to customers’ doorsteps. Customers can browse and purchase products through the iHerb website or mobile app, and the orders are then shipped to the desired shipping address.

While iHerb doesn’t have physical stores, its online platform provides a wide selection of products, convenient shopping experience, and international shipping options to customers in over 150 countries. This online approach allows iHerb to reach a global customer base and offer a diverse range of natural health, beauty, and wellness products.

If you prefer to shop in-person or have immediate access to products, you may explore local health food stores, pharmacies, or retail outlets in your area that carry similar product lines to iHerb. However, iHerb’s online platform remains the primary means of accessing its extensive product catalog and taking advantage of the various benefits and services the company offers.

What are the reasons why the buyers prefer iherb?

Buyers have various reasons for preferring iHerb as their shopping destination for health, beauty, and wellness products. Here are some common reasons why buyers choose iHerb:

Extensive Product Selection: iHerb offers a vast selection of products, including vitamins, supplements, natural remedies, personal care items, beauty products, groceries, and more. With thousands of brands and products available, customers can find a wide range of options to suit their specific needs and preferences.

Quality Assurance: iHerb emphasizes product quality and works with reputable brands and manufacturers. They have a strict quality control process in place to ensure that the products they offer meet high standards. Many customers appreciate the assurance of purchasing products from trusted sources.

Competitive Pricing: iHerb strives to offer competitive prices on their products. Customers often find that iHerb’s prices are comparable or even lower than other retailers, both online and offline. They may also take advantage of discounts, promotions, and loyalty rewards to further enhance their savings.

International Shipping: iHerb’s international shipping service is a significant advantage for customers worldwide. They ship to over 150 countries, allowing customers from various locations to access their product offerings. This global reach makes iHerb a convenient option for customers who may not have local access to certain products or brands.

Customer Reviews and Ratings: iHerb features customer reviews and ratings for many of their products. Customers can read and evaluate the experiences and opinions of others before making a purchase decision. This feedback can provide valuable insights and help customers make informed choices.

Convenience and Ease of Use: The iHerb website and mobile app are designed to be user-friendly, making it easy for customers to navigate, search for products, and complete their purchases. The platform offers various filters, sorting options, and detailed product information, simplifying the shopping process.

Environmental and Social Responsibility: iHerb demonstrates a commitment to environmental sustainability and social responsibility. They aim to minimize waste, use eco-friendly packaging materials, and support charitable initiatives. Customers who prioritize these values may appreciate iHerb’s efforts in this regard.

Can we trust in iHerb and buy from there?

iHerb is generally considered a reputable and trustworthy online retailer. It has been in operation since 1996 and has built a strong customer base over the years. However, it’s always a good practice to conduct your own research and make an informed decision before making any online purchases. Here are some factors to consider when deciding whether to trust and buy from iHerb:

Longevity and Reputation: iHerb has been in the industry for over two decades, which demonstrates its stability and credibility. The company has gained a positive reputation among customers and has received numerous reviews and ratings from satisfied buyers.

Customer Reviews and Ratings: Many customers have shared their experiences and opinions through reviews and ratings on iHerb’s website and other platforms. Reading these reviews can provide insights into the quality of products, customer service, and overall shopping experience.

Quality Control Measures: iHerb has implemented quality control processes to ensure that the products they offer meet certain standards. They work with reputable brands and manufacturers and have measures in place to verify the authenticity and quality of the products they sell.

Secure Online Shopping: iHerb employs industry-standard security measures to protect customers’ personal and financial information. They use secure socket layer (SSL) encryption technology to safeguard data during online transactions.

Return Policy and Customer Support: iHerb has a customer-friendly return policy that allows customers to return unopened and unused products within a specified period for a refund or exchange. They also have customer support channels available to address inquiries and resolve any issues that may arise.

Certifications and Compliance: iHerb adheres to various regulations and certifications relevant to the industry. They comply with Good Manufacturing Practices (GMP) and may carry products that are certified organic, non-GMO, cruelty-free, or vegan, depending on the specific product attributes.

Similar shops like iHerb:

Vitacost: Vitacost is an online retailer that offers a wide range of health and wellness products, including vitamins, supplements, natural and organic food, personal care items, and more. They provide a similar selection of products to iHerb and also emphasize competitive pricing and customer satisfaction.

LuckyVitamin: LuckyVitamin is another online retailer specializing in health and wellness products. They offer a variety of vitamins, supplements, natural remedies, beauty and personal care items, and health foods. LuckyVitamin is known for its discounts and promotions and operates with a focus on customer service.

Swanson Health: Swanson Health is an online retailer that offers a comprehensive range of health and wellness products, including vitamins, supplements, herbs, natural health remedies, beauty and personal care items, and healthy foods. They have a long-standing presence in the industry and prioritize quality and affordability.

Thrive Market: Thrive Market is an online membership-based retailer that focuses on natural and organic products. While their primary focus is on groceries and food items, they also offer a selection of health and wellness products. Thrive Market operates with a mission to make healthy living more accessible and affordable.

Amazon: Amazon is a global online marketplace that offers a vast array of products, including health, beauty, and wellness items. While Amazon’s product range extends beyond this category, it competes in various sectors, including supplements, personal care products, and natural health remedies. Amazon often provides a wide selection and competitive pricing due to its extensive marketplace.

Information about iHerb’s product sourcing and quality control processes

iHerb places a strong emphasis on product quality and has established rigorous sourcing and quality control processes to ensure that the products they offer meet high standards.

Supplier Relationships: iHerb works with a wide range of reputable brands, manufacturers, and suppliers. They have established long-term relationships with trusted partners to source products directly. This enables iHerb to have greater control over the quality and authenticity of the products they offer.

Product Verification: iHerb takes steps to verify the authenticity and quality of the products they sell. They conduct thorough due diligence and vetting processes to ensure that the brands and suppliers they work with meet stringent quality standards.

Certifications and Testing: iHerb seeks products that have undergone third-party certifications, such as Good Manufacturing Practices (GMP), USDA Organic, Non-GMO Project Verified, and more. These certifications provide assurance that the products meet specific quality criteria. Additionally, iHerb may conduct its own product testing and quality checks to further ensure compliance with their standards.

Quality Assurance Team: iHerb has a dedicated quality assurance team responsible for evaluating and monitoring products throughout the supply chain. This team works closely with suppliers to address any quality concerns and ensure that the products meet iHerb’s requirements.

Customer Reviews and Feedback: iHerb values customer feedback and reviews. They encourage customers to share their experiences and opinions about the products they purchase. Customer reviews serve as a valuable source of information for other shoppers and help iHerb identify any potential quality issues or areas for improvement.

Product Recalls: In the event of a product recall or safety concern, iHerb promptly takes necessary actions to ensure customer safety. They work closely with suppliers and regulatory authorities to address any issues and take appropriate measures to protect consumers.

Can I subscribe to receive regular shipments of my favorite products through iHerb’s subscription service?

iHerb offers a subscription service called “AutoShip” that allows you to subscribe and receive regular shipments of your favorite products. The AutoShip feature provides convenience and ensures that you never run out of the items you need. Here’s how iHerb’s AutoShip subscription works:

• Selecting AutoShip: When browsing products on the iHerb website, you will notice an “AutoShip & Save” option on eligible items. You can choose this option for the products you want to subscribe to.
• Setting Frequency: During the checkout process, you can select the frequency at which you want to receive your AutoShip orders. You can choose from intervals such as every 15, 30, 45, 60, or 90 days, depending on your preference and product availability.
• AutoShip Discount: As an AutoShip subscriber, you may be eligible for additional savings. Some products offer a discount when you subscribe, allowing you to save on each recurring shipment.
• Managing Subscriptions: After subscribing to AutoShip, you can manage your subscriptions from your iHerb account. You have the flexibility to modify your AutoShip orders, change the frequency, add or remove products, and adjust quantities as needed.
• Order Notifications: iHerb will send you email notifications before each AutoShip order is processed and shipped. This gives you the opportunity to review and make any necessary changes to your upcoming shipment.
• Payment and Shipping: AutoShip orders are automatically charged to your selected payment method and shipped to your specified address based on the chosen frequency. You don’t need to manually place an order each time.

iHerb’s AutoShip subscription service is a convenient option for those who regularly use specific products and want to ensure a hassle-free supply. It allows you to customize your subscriptions according to your needs and preferences.

For more details on iHerb’s AutoShip service, it’s recommended to visit the iHerb website or reach out to their customer service for any specific inquiries or assistance.

Are there any restrictions on certain products or ingredients that iHerb cannot ship to specific countries?

Yes, there are restrictions on certain products or ingredients that iHerb cannot ship to specific countries due to local regulations, customs restrictions, or import laws. These restrictions can vary from country to country. iHerb makes efforts to comply with these regulations and ensure that they do not ship prohibited items to restricted destinations.

To determine specific product restrictions for a particular country, you can visit the iHerb website and select the desired country from the dropdown menu on the top right corner of the page. This will provide you with localized information and restrictions specific to that country.

Additionally, during the checkout process, iHerb will also notify you if any of the items in your cart are not eligible for shipment to your selected destination due to restrictions.

The reviews and ratings for products on iHerb’s website?

iHerb provides customer reviews and ratings for products on its website. Customer reviews are an essential feature of the iHerb platform and can be helpful in making informed purchasing decisions. Here’s how you can find and access customer reviews and ratings on iHerb’s website:

• Product Pages: When you navigate to a specific product page on iHerb’s website, you will find a section dedicated to customer reviews and ratings. This section is typically located below the product description and specifications.
• Review Filters: iHerb allows you to filter reviews based on various criteria such as star ratings, most helpful, most recent, and verified buyers. These filters help you find reviews that are most relevant to your needs and preferences.
• Written Reviews: Customers can provide written reviews sharing their experiences, feedback, and opinions about the products they have purchased from iHerb. These reviews often contain details about product effectiveness, quality, taste, packaging, and other relevant aspects.
• Star Ratings: Customers can rate products using a star rating system, typically ranging from 1 to 5 stars. The average star rating is displayed alongside the reviews, giving you a quick overview of the overall customer satisfaction for a particular product.
• Verified Buyer Badges: iHerb identifies and highlights reviews from verified buyers, indicating that the person leaving the review has actually purchased the product through iHerb. This helps to ensure the authenticity and credibility of the reviews.

By reading customer reviews and ratings, you can gain insights into the experiences of other buyers and make more informed decisions about the products you are considering purchasing. However, it’s important to note that individual experiences may vary, and it’s always a good idea to consider multiple reviews and sources of information before making a final decision.

Does iHerb have a mobile app available for convenient shopping on smartphones and tablets?

iHerb offers a mobile app that is available for both iOS and Android devices. The iHerb mobile app provides a convenient way to shop for health and wellness products directly from your smartphone or tablet. Here are some key features of the iHerb mobile app:

Easy Product Search: The app allows you to search for specific products, browse categories, and explore a wide range of health and wellness items available on iHerb.

User-Friendly Interface: The mobile app is designed with a user-friendly interface, making it easy to navigate, browse products, and access essential information.

Account Management: You can create an iHerb account, sign in, and manage your account settings directly from the app. This includes managing your address book, payment methods, and viewing order history.

Wishlist and Favorites: The app enables you to create a wishlist or save your favorite products for future reference or easy reordering.

Exclusive Mobile Deals: iHerb occasionally offers exclusive deals and promotions for app users, allowing you to access special discounts and savings.

Order Tracking: Once you’ve placed an order, you can track its progress and delivery status directly through the app. You’ll receive notifications and updates about your shipment.

Ratings and Reviews: The mobile app provides access to customer ratings and reviews for products, helping you make informed purchasing decisions.

Can I find organic or eco-friendly products on iHerb’s platform?

iHerb offers a wide selection of organic and eco-friendly products on its platform. They recognize the importance of sustainability and the growing demand for environmentally conscious products.

Organic Certification: iHerb carries a range of products that are certified organic by reputable certification bodies. You can find organic food products, supplements, personal care items, household products, and more. Look for certifications such as USDA Organic, Ecocert, COSMOS Organic, and others.

Eco-Friendly Labels: iHerb provides eco-friendly labels for products that are formulated or manufactured with sustainability in mind. These products may use recycled or biodegradable packaging, sustainable sourcing, or environmentally friendly production methods.

Product Filters: When browsing iHerb’s website or using the search function, you can utilize filters to narrow down your search specifically to organic or eco-friendly products. These filters help you find products that align with your sustainability preferences.

Product Descriptions: Each product listing on iHerb includes a detailed description that often highlights organic or eco-friendly attributes. You can find information about the product’s organic certifications, sustainable practices, natural ingredients, or environmentally friendly manufacturing processes.

Brand Focus: iHerb collaborates with numerous brands that prioritize organic or eco-friendly practices. Many of these brands have a commitment to sustainable sourcing, cruelty-free practices, and reducing their environmental impact. Look for these brands when exploring the iHerb platform.

By using these methods, you can easily discover and purchase organic or eco-friendly products on iHerb’s platform.

Are there any health or wellness resources, such as articles or blogs, available on iHerb’s website?

iHerb provides health and wellness resources in the form of articles, blogs, and other informative content on its website. These resources aim to educate and empower users with valuable information about various health topics, natural remedies, supplements, healthy living, and more. You can access these resources on iHerb’s website.

• Wellness Center: iHerb’s Wellness Center is a section of their website dedicated to health and wellness information. It features a collection of articles, guides, recipes, and tips on various topics related to nutrition, fitness, beauty, parenting, and overall well-being. You can browse through the different categories or use the search function to find specific topics of interest.
• Product Pages: When viewing individual product pages, you may find additional information and resources related to that product. This can include usage instructions, ingredient details, FAQs, and links to relevant articles or studies.
• Blog: iHerb maintains a blog where they regularly publish articles written by experts, contributors, and their in-house team. These articles cover a wide range of health and wellness topics, including natural remedies, supplements, lifestyle tips, recipes, and more. The blog is a valuable resource to stay informed and learn about various aspects of holistic health.
• Newsletters and Social Media: iHerb also communicates with its customers through newsletters and social media platforms. By subscribing to their newsletters or following them on social media, you can stay updated on the latest articles, blog posts, promotions, and health-related content shared by iHerb.

The health and wellness resources provided by iHerb are designed to complement their product offerings and promote a holistic approach to well-being. They can help you make informed decisions, gain insights into specific health topics, and discover new ways to enhance your overall wellness journey.

More information about iHerb

iHerb was established in 1996 by Ray Faraee. Ray Faraee, a successful entrepreneur, founded the company with the vision of providing customers with a wide range of natural health products at affordable prices. The initial focus of iHerb was to offer nutritional supplements and vitamins.

In the early years, iHerb operated as a small family business, serving local customers in California, United States. However, with the increasing popularity of e-commerce, iHerb recognized the potential of online retail and expanded its operations to reach customers beyond the local market.

Over time, iHerb grew its product selection to include various categories such as personal care products, natural remedies, sports nutrition, baby care, and more. The company’s emphasis on quality, value, and customer satisfaction helped it gain a loyal customer base and establish a strong presence in the health and wellness industry.

iHerb’s commitment to providing an exceptional online shopping experience, competitive pricing, and a wide selection of products contributed to its growth and success. Today, iHerb serves customers in over 150 countries worldwide, offering a diverse range of health, beauty, and wellness products from reputable brands.

Notable hihglights about the achievements of iHerb

Inc. 5000: iHerb has been consistently recognized by Inc. magazine as one of the fastest-growing private companies in the United States. It has ranked on the Inc. 5000 list multiple times, showcasing its sustained growth and success.

Internet Retailer Excellence Awards: iHerb has received recognition at the Internet Retailer Excellence Awards, which honor outstanding achievements in e-commerce. The company has been acknowledged for its excellence in various categories, including customer service, website design, and innovation.

StellaService Elite: StellaService, a company that measures customer service performance, has recognized iHerb as a StellaService Elite retailer. This designation is given to companies that deliver exceptional customer service experiences and meet high standards of excellence.

Bizrate Circle of Excellence: iHerb has been awarded the Bizrate Circle of Excellence Award, which recognizes retailers that provide outstanding customer experiences based on customer feedback and ratings. This award reflects iHerb’s commitment to customer satisfaction.

Better Business Bureau (BBB) Accreditation: iHerb is accredited by the Better Business Bureau, signifying its commitment to ethical business practices and customer service. The BBB accreditation demonstrates iHerb’s dedication to resolving customer complaints and upholding high standards.

Environmental Initiatives: iHerb has implemented various environmental initiatives to reduce its carbon footprint. For its efforts in sustainability, the company has been recognized as a Green America Certified Business and has received the Green PatriotTM Green Business Certification.

The business model of iHerb?

It can be described that iHerb has an e-commerce retail model focused on providing a wide selection of health, beauty, and wellness products to customers worldwide.

Online Retail: iHerb operates as an online retailer, offering customers the convenience of browsing and purchasing products through their website or mobile app. The online platform serves as a digital storefront where customers can access a vast catalog of products.

Product Selection: iHerb offers a diverse range of products, including vitamins, supplements, natural remedies, personal care items, beauty products, groceries, and more. The company partners with numerous brands and manufacturers to provide customers with an extensive selection of quality products.

Competitive Pricing: iHerb aims to offer competitive prices on their products. They leverage their purchasing power and relationships with suppliers to negotiate favorable pricing, allowing them to pass on savings to customers. Additionally, customers can benefit from discounts, promotions, and loyalty rewards to further enhance their cost savings.

International Expansion: iHerb has expanded its reach globally, shipping products to customers in over 150 countries. This international focus allows customers from various locations to access iHerb’s product offerings and benefit from their services.

Customer Convenience: iHerb prioritizes customer convenience and aims to provide a seamless shopping experience. The online platform is designed to be user-friendly, enabling customers to easily search for products, read reviews, and make purchases. They offer features like saved shopping carts, recurring orders, and personalized recommendations to enhance convenience.

Focus on Quality: iHerb emphasizes product quality and works with reputable brands and manufacturers. They have established quality control processes to ensure the authenticity and integrity of the products they offer. Customers can have confidence in the products they purchase from iHerb.

Customer Service: iHerb places importance on customer satisfaction and offers customer support through various channels. Customers can reach out to iHerb’s customer service team via email, phone, or live chat for assistance with inquiries, order-related questions, or any issues they may encounter.