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Firstcry Discount Code and Coupon Codes June 2024

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Firstcry Promo Code 2024

What is Firstcry?

Firstcry.com is an online platform that specializes in baby and kids’ products. It is one of the largest e-commerce websites in India dedicated to providing a wide range of baby care essentials, toys, clothing, accessories, and other products for newborns, infants, toddlers, and kids. Firstcry.com offers a convenient shopping experience for parents and caregivers, catering to the various needs and requirements of babies and young children.

Firstcry provides a vast selection of products from renowned brands in the baby and kids’ industry. Customers can browse through categories such as diapers, feeding essentials, bath and skincare products, nursery items, toys, clothing, footwear, school supplies, and much more. The platform aims to meet the diverse needs of parents and offers a comprehensive range of products to ensure the well-being and comfort of babies and kids.

With its online presence, Firstcry.com provides the convenience of shopping from home or on the go, allowing parents to explore and purchase products at their convenience. The platform also frequently offers deals, discounts, and promotions to provide cost-effective options for customers.

In addition to the online platform, Firstcry.com also operates brick-and-mortar stores across India, providing customers with the option to shop in-person and access personalized assistance from trained staff members.

Overall, Firstcry.com aims to be a one-stop destination for parents and caregivers, offering a wide range of baby and kids’ products, convenient shopping options, and reliable customer service.

When Firstcry is established and by whom? What is the history behind this?

Firstcry was established in the year 2010 by Supam Maheshwari and Amitava Saha. The company was founded in Pune, India, with the vision of creating a comprehensive online platform dedicated to baby and kids’ products.

Supam Maheshwari, an alumnus of IIM Ahmedabad, and Amitava Saha, an engineer and entrepreneur, recognized the need for a specialized online store that catered to the specific requirements of parents and caregivers. They saw an opportunity to provide a wide range of baby and kids’ products in a convenient and accessible manner.

Firstcry.com started as an online store and quickly gained popularity among parents in India. The platform focused on offering a vast selection of products from both domestic and international brands, ensuring a wide variety of options for customers.

Over the years, Firstcry.com expanded its product range and services, diversifying into various categories such as clothing, toys, accessories, and more. The company also established a strong presence in the offline retail space by opening physical stores across different cities in India.

Today, Firstcry.com is recognized as one of the leading online platforms for baby and kids’ products in India. It continues to grow its customer base and provide a seamless shopping experience for parents and caregivers. The company’s commitment to quality, customer satisfaction, and innovation has contributed to its success in the industry.

How to find Firstcry discount codes and how to use them, step by step?

To find and use promo codes on Firstcry.com, you can follow these step-by-step instructions:

Visit the Firstcry.com website: Open your preferred web browser and go to the Firstcry.com website.

Explore available promo codes: Look for any visible banners, pop-ups, or sections on the website that highlight ongoing promotions or discounts. These areas may display current promo codes that you can use.

Check the Offers section: Navigate to the “Offers” or “Deals” section of the website. Here, you may find a dedicated page that lists all the ongoing promotions, discounts, and promo codes. Browse through the available offers to find relevant promo codes.

Subscribe to newsletters: Consider subscribing to the Firstcry.com newsletter or email updates. Sometimes, exclusive firstcry discount code or offers are shared with subscribers. Look for a newsletter sign-up option on the website and provide your email address to receive updates.

Search online coupon websites: Use popular coupon websites or search engines to look for Firstcry promo codes. Websites like CouponDunia, GrabOn, or RetailMeNot often provide updated promo codes for various online retailers, including Firstcry.com. Search for “Firstcry promo codes” or similar keywords to find relevant results.

Read terms and conditions: Once you find a firstcry promo code, click on it to reveal the code and see any specific terms and conditions associated with it. Make sure to read and understand the terms, including the validity period, minimum order requirements, and any product or category restrictions.

Copy the promo code: If the promo code is displayed, click on the “Copy” or “Get Code” button to copy the code to your clipboard. If no code is provided, the discount may be automatically applied when you proceed with the purchase.

Shop on Firstcry.com: After copying the firstcry coupon code, proceed to shop on Firstcry.com. Browse the available products and add the desired items to your cart.

Apply the promo code: Once you have finished adding items to your cart, proceed to the checkout page. Look for a field or box that allows you to enter a promo code or coupon. Paste the copied promo code into the designated field.

Apply the code and check the discount: After entering the promo code, click on the “Apply” or “Submit” button to apply the code. The discount associated with the promo code should be reflected in your order total. Ensure that the discount is applied correctly before proceeding with the payment.

Complete the purchase: Once the promo code is successfully applied and the discount is visible, follow the remaining steps to complete your purchase. Provide the necessary shipping and payment information to finalize your order.

Please note that firstcry discount codes may have certain terms and conditions, such as expiration dates or specific usage restrictions. Be sure to review the details associated with each promo code before using it to ensure a smooth and successful discount application.

Which products can I buy from Firstcry?

You can buy a wide range of products from Firstcry. The platform specializes in baby and kids’ products, offering an extensive selection to cater to the needs of parents and caregivers. Here are some of the main categories of products available on Firstcry:

Baby Clothing: Firstcry offers a variety of clothing options for newborns, infants, and toddlers. You can find onesies, rompers, dresses, t-shirts, bottoms, sleepwear, winter wear, and more.

Diapers and Wipes: Firstcry provides a range of diapers, including disposable diapers, cloth diapers, and swim diapers. They also offer baby wipes for gentle and convenient cleaning.

Baby Care Essentials: From bath and skincare products to baby grooming items, you can find a comprehensive range of baby care essentials on Firstcry. This includes baby shampoo, soap, lotion, oil, powder, diaper rash cream, and more.

Feeding and Nursing: Firstcry offers feeding bottles, breast pumps, nursing covers, baby formula, feeding accessories, and other essentials for a smooth feeding experience.

Nursery and Bedding: You can find cribs, cots, bassinets, bedding sets, mattresses, blankets, pillows, mosquito nets, and other nursery essentials to create a comfortable and safe environment for your baby.

Toys and Games: Firstcry has a vast collection of toys and games suitable for different age groups. This includes stuffed animals, dolls, action figures, puzzles, building blocks, educational toys, outdoor play equipment, and more.

Baby Gear and Travel: Firstcry provides a range of baby gear such as strollers, car seats, carriers, high chairs, baby swings, walkers, and travel accessories to make outings and travel easier.

School Supplies: For older kids, Firstcry offers school bags, water bottles, lunch boxes, stationery, art supplies, and other school-related products.

Baby Safety and Health: Firstcry offers safety gates, baby monitors, cabinet locks, baby-proofing accessories, thermometers, and other products to ensure the well-being and safety of your child.

These are just a few examples of the products available on Firstcry. The platform covers a wide range of baby and kids’ essentials, ensuring that parents have access to everything they need to care for their little ones.

Which categories are offered by Firstcry?

The main categories available on Firstcry are as follows;

Baby Clothing: This category includes clothing for newborns, infants, and toddlers, including onesies, rompers, dresses, t-shirts, bottoms, sleepwear, winter wear, and more.
Brands in this category include; Babyhug, Carter’s, Mothercare, Gini & Jony, Little Kangaroos, Fox Baby, Nauti Nati, Babyoye, Lilliput, Chhota Bheem.

Diapers and Potty Training: Here, you can find various types of diapers, including disposable diapers, cloth diapers, swim diapers, and diaper pants. The category also includes potty training essentials such as potty seats, trainers, and accessories.
Brands in this category include; Pampers, Huggies, MamyPoko, Himalaya Baby Care, Bella Baby Happy, Supples, Teddy, Libero, Bumchum, Superbottoms.

Feeding and Nursing: This category offers feeding bottles, breast pumps, nursing covers, baby formula, feeding accessories, high chairs, bibs, and other feeding and nursing essentials.
Brands in this category include; Philips Avent, Medela, Pigeon, Chicco, Mee Mee, Tommee Tippee, Nuby, Dr. Brown’s, Farlin, Morisons Baby Dreams.

Bath and Skin Care: You can find a range of baby bath and skincare products, including baby shampoo, soap, lotion, oil, powder, wipes, baby baths, towels, and more.
Brands in this category include; Johnson’s Baby, Himalaya Baby Care, Sebamed, Chicco, Cetaphil Baby, Mamaearth, Mee Mee, Aveeno Baby, The Moms Co, Biotique.

Nursery: This category includes nursery furniture, bedding sets, mattresses, blankets, pillows, mosquito nets, baby monitors, and other essentials to set up a comfortable and safe nursery.
Brands in this category include; Babyhug, Mothercare, Chicco, Mee Mee, Fisher-Price, Little’s, Baby Elegance, Babyhemp, Koochie-Koo, R for Rabbit.

Toys and Gaming: Here, you can find a wide selection of toys and games suitable for different age groups, including stuffed animals, dolls, action figures, puzzles, educational toys, outdoor play equipment, and more.
Brands in this category include; Fisher-Price, Lego, Barbie, Hot Wheels, Playskool, Funskool, VTech, Melissa & Doug, Chicco, Disney.

Baby Gear and Travel: This category offers baby strollers, car seats, carriers, baby swings, walkers, high chairs, travel accessories, and other products for convenient and safe travel with babies.
Brands in this category include; Babyhug, Luvlap, Chicco, Mee Mee, R for Rabbit, Little Pumpkin, Babyhemp, Rikang, Babyhugz, Babygo.

School Supplies and Toys: For older kids, Firstcry provides school bags, water bottles, lunch boxes, stationery, art supplies, school uniforms, and other school-related products.
Brands in this category include; Disney, Barbie, Hot Wheels Ben 10, Simba, Disney Princess, Hello Kitty, Dora the Explorer, Chhota Bheem, Avengers.

Maternity: This category caters to expectant mothers and offers maternity wear, nursing bras, maternity pillows, maternity skin care products, and other maternity essentials.
Brands in this category include; Mothercare, Mom & Me, Mee Mee, The Moms Co, Chicco, Himalaya Mom, Morph Maternity, Pigeon, Medela, Mamaearth.

Baby Health and Safety: Here, you can find baby monitors, safety gates, baby-proofing accessories, thermometers, healthcare products, and other items to ensure the health and safety of babies.

How does Firstcry work?

Firstcry is an online platform that offers convenient products to the needs of parents and caregivers, as follows;

Browsing and Selection: Users can visit the Firstcry website or mobile app and browse through various categories such as clothing, diapers, feeding, toys, and more. They can explore different brands, products, and filter options to find what they need.
Product Details and Reviews: Each product listing includes detailed information, images, specifications, and customer reviews. Users can read product descriptions, check ratings and reviews from other customers to make informed decisions about their purchases.
Adding to Cart: Once users find a product they want to purchase, they can add it to their shopping cart. They can continue browsing and adding more products to their cart before proceeding to checkout.
Account Creation/Login: Users can create an account on Firstcry or log in if they already have one. Account creation allows users to manage their orders, track shipments, and enjoy personalized features.
Checkout: At the checkout stage, users review the items in their cart, select the desired quantity, and provide shipping and billing information. They may also have the option to apply any available promo codes or discounts.
Payment: Firstcry offers various payment options, including credit/debit cards, net banking, digital wallets, and cash on delivery (available in select regions). Users choose their preferred payment method and complete the transaction.
Order Confirmation: After the payment is processed, users receive an order confirmation via email and/or SMS. This confirmation includes details of the ordered items, delivery address, and estimated delivery time.
Order Processing and Delivery: Firstcry processes the order, packs the items, and arranges for delivery. The delivery is typically handled by courier services or Firstcry’s logistics partners. Users can track the status of their order through their Firstcry account.
Customer Support: Firstcry provides customer support to address any queries or concerns users may have. Users can reach out to the customer support team via phone, email, or online chat for assistance with their orders or any other issues.
Returns and Refunds: Firstcry has a returns and refund policy that allows users to return products within a specified timeframe if they are not satisfied. Users can initiate a return request through their Firstcry account or by contacting customer support.

What are the reasons why the buyers prefer Firstcry?

Buyers have several reasons for preferring Firstcry for their baby and kids’ product needs. Here are some key reasons why buyers choose Firstcry:

Wide Range of Products: Firstcry offers a vast selection of baby and kids’ products across various categories. From clothing and diapers to toys and feeding accessories, buyers can find almost everything they need for their little ones in one place.

Trusted Brands: Firstcry partners with trusted and renowned brands in the baby and kids’ industry. Buyers can find products from both local and international brands known for their quality, safety, and reliability.

Quality Assurance: Firstcry ensures that the products available on its platform meet stringent quality standards. This gives buyers peace of mind, knowing that they are purchasing products that are safe and suitable for their children.

Convenience: Firstcry offers the convenience of online shopping, allowing buyers to browse and purchase products from the comfort of their homes. The platform is accessible through its website and mobile app, providing a seamless shopping experience.

Competitive Prices and Discounts: Firstcry often provides competitive prices on its products, and it frequently offers discounts, deals, and promotional offers. Buyers can take advantage of these offers to save money on their purchases.

User-Friendly Interface: Firstcry’s website and mobile app are designed to be user-friendly, making it easy for buyers to navigate through categories, search for specific products, and complete their purchases efficiently.

Product Information and Reviews: Each product listing on Firstcry includes detailed information, specifications, and customer reviews. Buyers can read these reviews to make informed decisions about the products they are interested in.

Customer Support: Firstcry has a dedicated customer support team that is available to assist buyers with their queries, concerns, and order-related issues. Buyers can reach out to the customer support team via phone, email, or online chat for prompt assistance.

Return and Refund Policy: Firstcry has a hassle-free return and refund policy, allowing buyers to return products within a specified timeframe if they are not satisfied. This policy adds an extra layer of confidence for buyers, knowing that they can easily return or exchange products if needed.

Parenting Resources: Firstcry provides informative articles, blogs, and parenting tips on its platform. This additional content helps parents and caregivers stay informed about parenting-related topics and make better choices for their children.

Overall, the combination of a wide product selection, trusted brands, competitive prices, convenience, and reliable customer support makes Firstcry a preferred choice for many buyers when it comes to purchasing baby and kids’ products.

Can we trust in Firstcry and buy from there?

Yes, Firstcry is a trusted online platform for purchasing baby and kids’ products. It is one of the largest and most well-known e-commerce platforms in the baby care segment, serving millions of customers worldwide. Here are some reasons why you can trust Firstcry:

Established Reputation: Firstcry has been in operation since 2010 and has gained a strong reputation as a reliable and trustworthy platform for baby and kids’ products. It has a large customer base and is backed by years of experience in the industry.

Wide Range of Products: Firstcry offers a vast selection of products from various categories, including clothing, diapers, feeding accessories, toys, nursery furniture, and more. They partner with trusted brands known for their quality and safety.

Quality Assurance: Firstcry ensures that the products available on its platform meet strict quality standards. They partner with reputable brands and conduct quality checks to ensure that the products are safe and suitable for babies and children.

Customer Reviews and Ratings: Each product listing on Firstcry includes customer reviews and ratings. These reviews provide insights into the experiences of other buyers, helping you make informed decisions about the products you intend to purchase.

Easy Returns and Refunds: Firstcry has a customer-friendly return and refund policy. If you are not satisfied with your purchase, you can initiate a return request within a specified timeframe. Firstcry provides clear guidelines and processes for returning products and offers refunds accordingly.

Secure Payment Options: Firstcry offers secure payment options, including credit/debit cards, net banking, and cash on delivery (available in select regions). They prioritize the security of your payment information and employ industry-standard encryption protocols.

Responsive Customer Support: Firstcry has a dedicated customer support team that is available to assist you with any queries, concerns, or issues. You can reach out to them through various channels, such as phone, email, or online chat, and they strive to provide prompt and helpful assistance.

While Firstcry has established itself as a trusted platform, it is always a good practice to exercise caution while making online purchases. Read product descriptions, reviews, and ratings carefully before making a purchase decision.

What payment models are offered by Firstcry?

Firstcry offers various payment methods to provide convenience and flexibility to its customers. The specific payment options available may vary depending on the country or region. Here are some common payment methods offered by Firstcry:

Credit/Debit Cards: Firstcry accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can securely enter their card details during the checkout process to complete the payment.

Net Banking: Customers can use net banking services provided by their respective banks to make payment directly from their bank accounts. This option allows for secure online fund transfer.

Cash on Delivery (COD): Firstcry may offer cash on delivery as a payment option in select regions. With COD, customers can pay for their orders in cash when the products are delivered to their doorstep. Please note that COD availability may vary based on the location and order value.

E-Wallets: Firstcry may accept popular e-wallets, such as Paytm, PhonePe, Google Pay, or other similar services. Customers can link their e-wallet accounts to Firstcry and make payment through the wallet’s payment interface.

Pay Later Options: In some cases, Firstcry may partner with third-party payment providers to offer pay later options, such as buy now, pay later services or installment payments. These services allow customers to split their payments over a specific period.

Of course the availability of payment methods may vary based on your location and the specific terms and conditions set by Firstcry. During the checkout process, you will be presented with the available payment options to choose from. Select the preferred method and follow the prompts to complete your payment securely.

How fast is the delivery of Firstcry?

The delivery speed of Firstcry can vary depending on several factors, including the customer’s location, the availability of the product, and the chosen delivery option. Here are some key points regarding the delivery speed of Firstcry:

Estimated Delivery Time: During the checkout process, Firstcry provides an estimated delivery time frame for each product or order. This time frame is based on factors such as the seller’s location, shipping method, and the destination address.

Order Processing Time: Before dispatching the order, Firstcry typically requires some processing time to verify the payment, pack the items, and prepare them for shipment. This processing time can vary but is usually within a few business days.

Shipping Methods: Firstcry collaborates with various shipping partners and courier services to ensure timely delivery. The shipping methods available may include standard shipping, express shipping, or a combination of both. The chosen shipping method can impact the delivery speed.

Delivery Locations: Firstcry delivers to a wide range of locations, including major cities, towns, and rural areas. However, the delivery speed may vary based on the distance from the fulfillment center or the availability of logistics services in certain regions.

Delivery Options: Firstcry may offer different delivery options, such as regular delivery, next-day delivery, or expedited delivery. The availability of these options and their respective delivery speeds can depend on the specific product, seller, and location.

To get the most accurate information about the delivery speed for your specific order, it is advisable to review the estimated delivery time provided during the checkout process. Additionally, you can refer to the order confirmation or tracking information once your order has been dispatched to track its progress and estimated arrival time.

What delivery models are offered by Firstcry?

Firstcry offers different delivery models to cater to the diverse needs of its customers. The specific delivery models available may vary based on the location and the product’s availability. Here are some common delivery models offered by Firstcry:

Standard Delivery: This is the regular delivery option provided by Firstcry. The order is typically processed and shipped within a few business days, and the estimated delivery time frame is communicated during the checkout process. Standard delivery is suitable for customers who do not require expedited shipping and are comfortable with the standard delivery time frame.

Express Delivery: Firstcry may offer an express delivery option for certain products or locations. Express delivery aims to expedite the shipping process, allowing customers to receive their orders more quickly. The estimated delivery time for express delivery is usually shorter than standard delivery.

Same-Day Delivery: In select cities or regions, Firstcry may offer same-day delivery for eligible products. This option allows customers to receive their orders on the same day they are placed, provided the order is placed within the specified cut-off time. Same-day delivery is ideal for customers who need their items urgently or prefer immediate receipt.

Store Pickup: Firstcry may provide a store pickup option where customers can choose to collect their orders from a designated Firstcry store or partner location. This allows customers to save on shipping costs and pick up their products at their convenience. The availability of store pickup may vary based on the customer’s location and the participating stores.

The availability of delivery models may vary depending on the product, the customer’s location, and the specific terms and conditions set by Firstcry. During the checkout process, customers will be presented with the available delivery options based on their delivery address and the products in their cart. They can select the desired delivery model that suits their requirements.

What are the shops “similar to” and/or “competitors of” Firstcry?

There are several shops offering similar products and services; some of them are as follows;

Amazon Kids’ Store: Amazon has a dedicated section called the Amazon Kids’ Store, which features a wide range of baby and kids’ products across various categories. It includes clothing, toys, baby gear, and more.

Myntra Kids: Myntra, a popular online fashion retailer, has a dedicated section called Myntra Kids that offers a range of kids’ clothing, footwear, and accessories from various brands.

BabyOye: BabyOye is an online platform that offers a wide range of baby and kids’ products, including clothing, toys, nursery essentials, and maternity care items.

Babyshop: Babyshop is a popular online retailer offering a wide range of baby and kids’ products, including clothing, accessories, toys, and nursery essentials. They have a strong presence in the Middle East.

Babysouk: Babysouk is an online boutique store that focuses on high-quality baby and kids’ products. They curate a collection of clothing, gear, toys, and other essentials from well-known brands.

BabyEarth: BabyEarth is an online retailer based in the United States offering a wide range of baby and kids’ products. They feature an extensive selection of clothing, gear, toys, and eco-friendly options.

Kiddicare: Kiddicare is a UK-based online retailer offering a wide range of baby and kids’ products, including clothing, nursery furniture, feeding accessories, and toys. They emphasize competitive pricing and customer service.

Albee Baby: Albee Baby is a US-based online retailer specializing in baby gear and nursery products. They offer a comprehensive range of items, including strollers, car seats, cribs, and feeding accessories.

PinkBlueIndia: PinkBlueIndia is an Indian-based online store focusing on designer clothing and accessories for babies, kids, and moms. They offer a unique selection of stylish and trendy products.

Hopscotch: Hopscotch is an online store that specializes in baby and kids’ clothing, accessories, toys, and other essentials. They offer curated collections from various brands.

Mumzworld: Mumzworld is an online retailer based in the Middle East that specializes in baby and mothercare products. They offer a comprehensive range of products, including clothing, gear, feeding essentials, and toys.

What are the achievements, success stories and awards of Firstcry?

Here are some notable achievements, success stories, and awards associated with Firstcry;

– Largest Online Store for Baby and Kids’ Products: Firstcry is widely recognized as one of the largest online stores specializing in baby and kids’ products. It offers an extensive range of items across multiple categories, catering to the diverse needs of parents and children.

– Market Leadership in India: Firstcry has established itself as a market leader in the online baby and kids’ retail segment in India. Its extensive product range, customer-centric approach, and innovative services have contributed to its success and market dominance.

– Successful Expansion: Firstcry has expanded its operations beyond India to serve customers in multiple countries, including the United Arab Emirates, Saudi Arabia, and other regions. This expansion has further solidified its presence and customer base in the online retail industry.

– Trusted by Millions of Customers: Firstcry has earned the trust and loyalty of millions of customers who rely on the platform for their baby and kids’ needs. Its commitment to quality, authenticity, and customer satisfaction has helped it build a strong customer base.

– Parenting Community Engagement: Firstcry actively engages with parents and caregivers through various channels, including its website, social media platforms, and parenting forums. It has built a vibrant parenting community, offering valuable resources, tips, and support for parents.

– Customer-Focused Services: Firstcry has introduced several customer-focused services, such as easy returns and exchanges, multiple payment options, product reviews, and personalized recommendations. These services contribute to an enhanced customer experience and satisfaction.

Firstcry has received several industry awards and accolades as follows;

– Best Digital Startup of the Year: Firstcry has been honored with the “Best Digital Startup of the Year” award, recognizing its excellence and innovation in the digital space.

– Retailer of the Year: Firstcry has been recognized as “Retailer of the Year” for its outstanding performance, market leadership, and customer-centric approach in the baby and kids’ retail sector.

– Best E-commerce Platform: Firstcry has been awarded as the “Best E-commerce Platform” for its user-friendly interface, extensive product range, and seamless shopping experience.

– Best Online Baby and Kids’ Store: Firstcry has received the title of “Best Online Baby and Kids’ Store” for its comprehensive selection of products, competitive pricing, and customer satisfaction.

– Customer Service Excellence: Firstcry has been acknowledged for its commitment to customer service excellence, ensuring a seamless and satisfactory experience for its customers.

– Innovative Marketing Campaigns: Firstcry’s innovative marketing campaigns have been recognized with awards, highlighting its creativity, effectiveness, and ability to engage with its target audience.

– Best Baby and Kids’ App: Firstcry’s mobile app has been recognized as the “Best Baby and Kids’ App” for its user-friendly design, features, and convenience.

How much funding has Firstcry raised to date? Who invested? Funding rounds?

Firstcry has raised significant funding from various investors in multiple funding rounds.

Series A Funding: In 2011, Firstcry raised around $4 million in its Series A funding round. The investment was led by SAIF Partners, a leading venture capital firm based in India.
Series B Funding: In 2012, Firstcry secured approximately $14 million in its Series B funding round. The round was led by IDG Ventures India, with participation from SAIF Partners and Vertex Ventures.
Series C Funding: In 2015, Firstcry raised around $26 million in its Series C funding round. The investment was led by Valiant Capital Partners, with participation from existing investors SAIF Partners and IDG Ventures India.
Series D Funding: In 2016, Firstcry raised approximately $34 million in its Series D funding round. The round was led by Valiant Capital Partners, with participation from SAIF Partners, Vertex Ventures, and IDG Ventures India.
Series E Funding: In 2019, Firstcry secured around $400 million in its Series E funding round. The round was led by SoftBank Vision Fund, a prominent global technology investment fund.

What are the Technologies used in Firstcry?

Firstcry utilizes various technologies to power its online retail platform and provide a seamless shopping experience for its customers. While the specific technologies may evolve over time, here are some common technologies used by Firstcry:

E-commerce Platform: Firstcry operates on a robust e-commerce platform that incorporates technologies for website development, product management, inventory management, order processing, and customer management.

Website and Mobile Applications: Firstcry employs web and mobile technologies to deliver its services across multiple platforms. This includes website development using technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. For mobile applications, technologies like iOS (Swift) and Android (Java or Kotlin) are commonly used.

Database Management: Firstcry relies on database management systems to store and manage product data, customer information, and transactional data. This may involve technologies such as MySQL, Oracle, or MongoDB.

Cloud Computing: Firstcry may leverage cloud computing platforms, such as Amazon Web Services (AWS) or Microsoft Azure, to ensure scalability, reliability, and flexibility in its infrastructure and services.

Payment Gateways: Firstcry integrates secure payment gateways to facilitate online transactions. This involves utilizing technologies such as encryption protocols and payment gateway APIs to ensure secure and smooth payment processing.

Analytics and Data Insights: Firstcry may employ data analytics tools and technologies to gather insights into customer behavior, preferences, and market trends. This helps in making data-driven decisions, optimizing operations, and enhancing the overall customer experience.

Logistics and Delivery Management: Firstcry may utilize logistics and delivery management technologies to efficiently manage order fulfillment, tracking, and delivery logistics. This may include integration with third-party logistics providers and tracking systems.

Customer Support and Communication: Firstcry may employ technologies for customer support and communication, such as live chat systems, email management tools, and customer relationship management (CRM) software.

What is the return and refund policy of Firstcry?

The return and refund policy of Firstcry may vary depending on the specific product category and the seller from whom the product is purchased. Here are some key points to consider:

Return Period: Firstcry generally offers a return period of 30 days from the date of delivery for most products. However, certain products may have specific return windows, such as clothing or perishable items.

Eligibility for Return: Products are typically eligible for return if they are unused, in their original condition, and accompanied by the original packaging, tags, and labels. Some products, such as hygiene-related items, may not be eligible for return due to health and safety reasons.

Return Process: To initiate a return, you would need to log in to your Firstcry account, go to the “My Orders” section, select the order and product you wish to return, and follow the provided instructions. Alternatively, you may contact Firstcry’s customer support for assistance with the return process.

Refund Options: Once the returned product is received and verified by Firstcry, you may be eligible for a refund. The refund can be processed in various forms, such as store credits, bank transfers, or original mode of payment, depending on the specific circumstances and policies.

Return Shipping: In some cases, Firstcry may arrange for a reverse pickup of the returned product from your location. However, there may be instances where you may need to bear the return shipping costs. It’s advisable to check the specific return instructions provided by Firstcry for each product.

Do please carefully read and understand the return and refund policy for each product before making a purchase on Firstcry. Additionally, it’s recommended to review the terms and conditions, as well as any specific policies mentioned by the seller for individual products, as they may have their own return guidelines.

Are there any loyalty programs or rewards offered by Firstcry?

Yes, Firstcry offers a loyalty program called “FirstCry Cash.” It is designed to reward and provide benefits to frequent shoppers on the platform. Here are some key features of the FirstCry Cash loyalty program:

– Cash Earnings: As a member of the FirstCry Cash program, you earn cash on eligible purchases made on Firstcry.com or through the Firstcry mobile app. The cash earned is credited to your FirstCry Cash account.

– Cash Redemption: The accumulated FirstCry Cash can be redeemed as a payment option for future purchases on the Firstcry platform. The cash can be used to partially or fully pay for eligible products.

– Bonus Cash Offers: FirstCry Cash members may receive special bonus cash offers, allowing them to earn additional cash on specific purchases or during promotional periods. These bonus cash offers enhance the value and benefits of the loyalty program.

– Exclusive Discounts and Offers: FirstCry Cash members may also receive exclusive discounts, personalized offers, and early access to sales or promotions. These benefits enhance the overall shopping experience and provide added value to loyal customers.

How can I contact Firstcry’s customer support team?

To contact Firstcry’s customer support team, you can use the following methods:

– Customer Support Helpline: Firstcry provides a customer support helpline that you can call to seek assistance or resolve your queries. The helpline number can usually be found on the official Firstcry website or on your order confirmation email.

– Email Support: You can reach out to Firstcry’s customer support team via email. Visit the Firstcry website and look for the “Contact Us” or “Support” page, where you’ll find an email address dedicated to customer inquiries. Compose an email explaining your concern or query and send it to the provided email address.

– Live Chat: Firstcry may offer a live chat feature on their website or mobile app, allowing you to chat with a customer support representative in real-time. Look for the “Chat” or “Live Chat” option on the website or app, and initiate a conversation to get the support you need.

– Social Media: Firstcry may have an active presence on social media platforms like Facebook, Twitter, or Instagram. You can try reaching out to them by sending a direct message or posting your query on their social media accounts. They often have dedicated customer support teams monitoring these channels.

– Help Center: Firstcry’s website may have a help center or a FAQ section that provides answers to commonly asked questions. Browse through the help center to see if your question has already been addressed. If not, you may find additional contact information or guidance on how to reach their customer support team.

 Can I track the status of my order on Firstcry? How does the tracking system work?

Yes, you can track the status of your order on Firstcry. Firstcry provides a tracking system that allows you to monitor the progress of your order from the time it is placed until it is delivered. Here’s how the tracking system generally works:

– Order Confirmation: After placing your order on Firstcry, you will receive an order confirmation email or notification containing your order details, including an order number. Keep this information handy as you will need it for tracking.

– Tracking Link: Firstcry usually provides a tracking link in the order confirmation email or notification. Click on the tracking link to access the tracking page.

– Tracking Page: The tracking page will display the current status of your order. It may include information such as order processing, shipment preparation, dispatch, and delivery.

– Shipment Updates: As your order progresses through the shipping process, the tracking page will be updated with the latest information. You can check the estimated delivery date and any additional notes or updates provided by the courier or logistics partner.

– Delivery Confirmation: Once your order is successfully delivered, the tracking page will show the delivery confirmation. You may also receive a separate delivery confirmation email or notification.

Please kindly note that the availability and extent of tracking information may vary depending on the specific courier or logistics partner handling your order. Some couriers may provide more detailed tracking updates, including real-time location tracking, while others may provide basic updates on the status of the shipment.

Does Firstcry offer gift wrapping or personalized messaging options?

Yes, Firstcry offers gift wrapping and personalized messaging options for orders. These options allow you to add a special touch to your gift or include a personalized message for the recipient. Here’s how it generally works:

– Gift Wrapping: During the checkout process, you may have the option to select gift wrapping for your order. Firstcry may provide different gift wrapping choices, such as colorful wrapping paper or special gift boxes. Select the desired gift wrapping option for your order.

– Personalized Message: Along with the gift wrapping option, Firstcry may provide an option to include a personalized message. You can usually enter the message during the checkout process in a designated field. This message will be printed or attached to the gift, adding a personal touch to your order.

– Special Instructions: If you have any specific instructions regarding the gift wrapping or personalized messaging, you can often add these instructions in a designated field or through a comment box during the checkout process. This allows you to provide specific details or requests to ensure your gift is presented as desired.

Are there any special discounts or promotions available on Firstcry?

Yes, Firstcry often offers special discounts and promotions to provide customers with cost-saving opportunities. These discounts and promotions may vary based on factors such as product categories, brands, festive seasons, or ongoing campaigns. Here are some common types of discounts and promotions you may come across on Firstcry:

– Discount Coupons: Firstcry frequently provides discount coupons that you can apply during the checkout process to receive a discount on your order. These coupons may offer a percentage off, a fixed amount off, or specific deals such as buy-one-get-one (BOGO) offers.

– Seasonal Sales: Firstcry organizes seasonal sales and promotional events during occasions like Diwali, Christmas, New Year, or during specific shopping seasons such as summer or winter. These sales often feature significant discounts and attractive deals on a wide range of products.

– Flash Sales: Firstcry occasionally hosts flash sales where specific products or brands are offered at discounted prices for a limited time. These sales typically have a time limit or limited quantities available, encouraging customers to take advantage of the discounts quickly.

– Bundle Offers: Firstcry may offer bundle deals where you can purchase multiple products or a combination of products at a discounted price. These bundle offers allow you to save money compared to purchasing each item separately.

Loyalty Programs: Firstcry may have a loyalty program or membership scheme that rewards frequent customers with exclusive discounts, early access to sales, or other special benefits. These programs often involve accumulating points or reaching certain spending thresholds to unlock rewards.

To stay updated on the latest discounts and promotions on Firstcry, you can visit their website, subscribe to their newsletter, or follow their social media accounts.

What are the social media channels of Firstcry? Can I follow them for updates and offers?

– Facebook: Firstcry’s official Facebook page is @FirstCryIndia. You can find updates, product information, parenting tips, and special offers on their page.

– Twitter: Firstcry’s official Twitter handle is @FirstCryIndia. They regularly share updates, discounts, and interact with customers through tweets.

– Instagram: Firstcry’s official Instagram account is @firstcryindia. On their Instagram profile, you can find product showcases, parenting tips, cute baby pictures, and exclusive offers.

– YouTube: Firstcry has a YouTube channel called “FirstCry Parenting.” It features a wide range of informative and entertaining videos related to parenting, baby care, product reviews, and more.

– Pinterest: Firstcry has a presence on Pinterest where they curate boards with various themes related to baby care, nursery ideas, fashion, and more.

By following Firstcry on these social media channels, you can receive updates about new products, exclusive offers, parenting tips, and participate in various contests or giveaways.

How can I become a seller on Firstcry? What are the requirements and process?

To become a seller on Firstcry, you can follow these general steps:

– Visit the Firstcry Seller Registration Page: Go to the Firstcry website and look for the “Sell on Firstcry” or “Sell with us” option. Click on it to access the seller registration page.

Provide Business Information: Fill out the required information about your business, such as your company name, contact details, business address, and other relevant information.

– Product Category Selection: Choose the product categories that align with the products you want to sell on Firstcry. Firstcry offers a wide range of categories related to baby and kids’ products.

– Provide Product Details: Enter the necessary details about the products you intend to sell, such as product names, descriptions, prices, and other relevant information.

– Complete Verification Process: Firstcry may require you to complete a verification process to ensure the authenticity of your business and products. This may involve submitting supporting documents or providing additional information as requested.

– Agreement and Terms: Review and agree to the terms and conditions set by Firstcry for sellers. Make sure you understand the policies, commission structure, and any other requirements outlined by Firstcry.

– Product Listing and Inventory Management: Once your seller account is approved, you can start listing your products on the Firstcry platform. Provide accurate product information, images, and manage your inventory effectively to ensure smooth order processing.

It’s recommended to visit the official Firstcry website or contact their seller support team for detailed information and guidance.

Does Firstcry have a physical store presence or operate only online?

Firstcry primarily operates as an online retailer, but it also has a limited number of physical store locations in India.

The majority of its business is conducted through its e-commerce platform, where customers can browse and purchase products online.

This allows for convenient shopping from the comfort of one’s home.

The physical store presence of Firstcry is relatively small compared to its online operations. The physical stores serve as additional touchpoints for customers who prefer to see and feel the products before making a purchase. These stores also provide an opportunity for customers to seek assistance from store staff and explore a limited selection of products available in-store.

Of course the availability of physical stores may vary based on the location. Firstcry may have stores in select cities or regions in India. To find the nearest Firstcry physical store location, you can visit the Firstcry website or contact their customer support for accurate and actual information.

How to find the physical stores of Firstcry?

Firstcry has physical store locations in various cities across India. While I don’t have access to the specific and actual information regarding the exact addresses of each store, you can find the physical store locations of Firstcry by visiting the Firstcry website or using their store locator feature. Here’s a general guide on how to find the physical stores of Firstcry:

Visit the Firstcry website: Go to the official website of Firstcry, which is www.firstcry.com.

Store Locator: Look for a “Store Locator” or “Find a Store” option on the website. This feature is typically available in the header or footer section of the website.

Enter Your Location: Once you access the store locator, enter your location, such as your city, town, or area. You can also provide your zip code or address for more accurate results.

View Store Locations: The store locator will display a list of physical store locations nearest to your entered location. It may also provide a map view or other details to help you locate the stores easily.

Visit or Contact the Store: Based on the information provided by the store locator, you can visit the physical store of Firstcry that is most convenient for you. Alternatively, you can note down the contact details of the store and reach out to them for any specific inquiries.

Please note that the availability of physical stores and their addresses may change over time, and it’s always recommended to check the Firstcry website or contact their customer support for the most accurate and actual information regarding the physical store locations.

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